Business Communication Persistence and Preparation

Question: Discuss about the Business Communicationfor Persistence and Preparation. Answer: Communication is a skill that incorporates lessons learned across wide range of knowledge. According to Locker and Kaczmarek (2013), effective communication takes several practice, persistence and preparation. There are many methods to learn the communication skills, however, in the business environment; a learned lesson might come at the cost of the credibility of an individual. Communication is the primary key to the success of any individual in the business environment. The ability to communicate successfully comes from experience and learning effective lessons from them. In both the oral and written situation, an individual will always be benefitted from having the clear communication (Varner and Varner 2014). The growth of an organization entirely depends on the effective communication done by the executives of the company. Discussing the two scenarios below, we can understand how proper communication process can be successful in terms of increasing skills and understanding them efficiently. The first scenario is an information session on wills and estate planning to a group of Aboriginal people. The Aboriginal people have inhabited for over 500000 years in Australia. According to Dudgeon, Milroy and Walker (2014), the Aboriginal and Torres Strait islander people have always faced the depressing effects of racial and economical disadvantages including the dislocation and separation of their families. Still In the dominant western society, Aboriginal people continue to be the marginalized and deprived minority group, compared to other Australians. In communicating with the native people, one should always keep the cultural belief, world views and values in mind, as their views are entirely different from other Australian people. The primary argument that was used by the Australian government for the dislocation of Aboriginal people from their lands was established and accepted by White Australia because from the time of invasion of the Britishers in Australia, they have c onsidered it to unoccupied. British people have always denied the existence of Aboriginal people and represented it to be an unoccupied land namely terra nullis. It is being quite evident that the Aboriginal people have suffered in the past and had to overcome several hurdles to achieve things for their community. However, the problem of land ownership has always been a significant issue and cross cultural communication has been complicated. The required development of the lands made the government to displace many Aboriginal people inhabiting in terra nullius where the developmental projects were launched. It has been well accepted in the other sections of the society, but the fact that Indigenous people are not easily accepted in the other sections of the society is not unfamiliar. In the past years many Aboriginal people were forcefully removed from their land and they tried their best struggling violently to save their assets. These struggles are almost faced by every native gro up while they claim for land, the expensive court cases and required time make a great deal and difficult to attain. In conversation with the Aboriginal people, the model of Hofstade regarding cross cultural communication can be applicable. In this model, Hofstade has categorized the intercultural communication in five dimensions, from which the power distance and individualism vs. collectivism can be applied here (Subramanian 2013). If any outsider wants to have an effective communication with the Indigenous people, the power distance becomes a great barrier considering the trouble and difficulties they faced with their lands. The communication system should proceed in such way that these barriers do not make any difference in the business procedure. In the second scenario, a communication program needs to be framed where the company announces the reduction of their staff when the company also announced record profitability. In this type of communication process, the communication plan is created with the involvement of the stakeholders in the company. Since the critical aim of the communication plan is to announce a reduction in employee numbers after gaining a large number of profits, the approach needs to be strategic and tactical. Subramanian (2013) states that, the goal of the communication needs to the required reposition of the organization among its stakeholders as an integrated provider of asset and management service, also creating the company to be a paradigm of focused culture. According to Shwom and Snyder (2015), the communication strategy needs to signal the changes throughout the company through adopting new identity and name after the huge incorporation of the business, so the created drive would benefit the new rather than the old organizational structure. As the long term survival of the company is the best concern of the authority, the reduction of employees is to be announced and it is quite expected to have an exceedingly high amount of aggression after the announcement is made. The employees, who are losing their jobs, will not be able to understand why it is being done after gaining a huge profit. In this case the management needs to follow the strategy to layoff only the specific employees who were underperforming or unable to meet the desired level of performance to avoid any kind of cross questioning and unnecessary tension in the organizational structure. According to Ainsworth (2013), if the company deducts employees with good performance r ate, it would be harmful in the future for the company and it might create conflict situation. The best way to convey these messages to the desired employees would be through letters and the communication should happen in a polite and considerate manner, as the staffs are expected to react in unpredicted ways. The company should always provide an employee rating after announcing the profits, because the employees should get the exact evaluation before getting their termination letter. According to Subramanian (2013), if the model of Hofstade is considered, power distance can be very much effectual in this type of communication. If the index is of higher degree in the organization, the hierarchy is established clearly, then the employers will not have much cross questioning, however low degree of the power index will invite several cross questioning and employee unrest. By definition, communication is a process where the information is exchanged for the purpose, to achieve a shared understanding. Even in a business environment, both the parties should remember that a shared meaning should be triggered with the communication process that is collective and mutual in its approach. Whether it is inside the organization or outside the organization, it is performed for the commercial profit of the company. An effective two way information sharing procedure should involve a common sharing of knowledge and in cross cultural communication the benefit of the company should always be remembered. Reference List Ainsworth, J., 2013. Business languages for intercultural and international business communication: A Canadian case study.Business Communication Quarterly, p.1080569912471186. Dudgeon, P., Milroy, H. and Walker, R., 2014. Working together: Aboriginal and Torres Strait Islander mental health and wellbeing principles and practice. Locker, K. and Kaczmarek, S., 2013.Business communication: Building critical skills. McGraw-Hill Higher Education. Shwom, B.G. and Snyder, L.G., 2015.Business communication: Polishing your professional presence. Pearson. Subramanian, K. ed., 2013.Excellence in business communication. Pearson. Varner, I.I. and Varner, K., 2014. The Relationship Between Culture and Legal Systems and the Impact on Intercultural Business Communication. InGlobal Advances in Business and Communication Conference Journal(Vol. 3, No. 1, p. 3).